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Rook Terms of Service

Effective date: 2026-06-07

These Terms of Service ("Terms") are a binding agreement between you ("you," "your," or "Customer") and Obsidian Labs LLC ("Rook," "we," "us," or "our"), the operator of the Rook multi-publish service (the "Service"). These Terms govern your access to and use of the Service.

These Terms incorporate by reference our Privacy Policy, our Acceptable Use Policy ("AUP"), and, where applicable, a Data Processing Addendum ("DPA") and any order form or plan-selection screen you accept. Together these form the entire agreement between you and Rook (see Section 22).

1. Acceptance of these Terms

By clicking "Create account" (or any equivalent button that we present together with a link to these Terms and our Privacy Policy), or by otherwise accessing or using the Service, you agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy. If you do not agree, do not create an account and do not use the Service.

When you create an account, we present these Terms and our Privacy Policy as hyperlinks immediately adjacent to the account-creation control, with a statement that creating an account constitutes your agreement to them. Your click is your affirmative, deliberate acceptance. We record who accepted these Terms, the version accepted, and the date and time of acceptance. We may also retain associated technical information (such as your account identifier and IP address) as evidence of acceptance.

If you accept these Terms on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

2. Eligibility

To use the Service, you must:

  • be at least 18 years old (or the age of majority in your jurisdiction) and able to form a legally binding contract; and
  • not be barred from receiving the Service under the laws of any applicable jurisdiction, including U.S. sanctions and export-control laws.

The Service is intended for businesses and creators, but we recognize that individuals create accounts; nothing in these Terms is intended to waive any non-waivable rights you may have as a consumer under applicable law.

3. Description of the Service

Rook is a "multi-publish" tool for content creators. The Service lets you:

  • Compose a post once — a headline, structured attributes, an optional image, and an optional accent — and publish it to channels you own on Discord, X (Twitter), and Telegram through a tap-to-approve flow.
  • Ingest drafts via webhook (optional): your own systems can drop HMAC-signed drafts into your approval inbox at an inbound webhook endpoint.
  • Multi-publish: with a single approval, send a post to every connected channel you have selected, formatted natively for each platform.

Plan tiers are Free ($0), Pro ($49/month), and Studio ($149/month). Posts published on the Free tier carry a plain "via Rook" footer; paid tiers publish unbranded.

Rook is a publishing tool, not a money-flow participant. Rook is not a marketplace, a payment processor for your audience, or a party to any transaction between you and your subscribers or audience. Rook takes no cut of your revenue and does not handle payments between you and your end customers. The only money flow involving Rook is your subscription payment to Rook (Section 6).

4. Accounts and Security

To use the Service you must create an account using an email address, a username, and a password, or by signing in with Google (OAuth). We authenticate your sessions using an httpOnly, secure session cookie (see Section 7 and the Privacy Policy). Passwords are stored hashed; we never store your plaintext password.

You agree to:

  • provide accurate, current, and complete registration information and keep it updated;
  • keep your credentials confidential and not share your account;
  • take responsibility for all activity that occurs under your account; and
  • notify us promptly at support@postrook.com if you suspect unauthorized access to or use of your account.

We may invalidate active sessions immediately upon logout or password reset. We may refuse, suspend, or terminate accounts as described in Section 15.

5. Connected Accounts and the Tap-to-Approve Flow

The Service operates only on Discord, X, and Telegram channels that you connect and control, using credentials you authorize. When you connect a platform, you grant Rook permission to publish on your behalf only through the tap-to-approve flow.

  • Express, per-action consent. Authenticating or connecting a platform to Rook does not by itself authorize Rook to post. Each publication is initiated by your explicit approval. Your approval is your express, informed consent to that specific action.
  • Credentials are stored encrypted. OAuth access and refresh tokens for your Discord, X, and Telegram accounts/bots, and your webhook signing secrets, are stored encrypted at rest using AES-256-GCM envelope encryption, with the data key managed separately from the ciphertext. We never store these in plaintext.
  • Revocation. You may disconnect a platform at any time, and you may revoke Rook's access directly at the third-party platform. When you disconnect a channel, revoke a token, or delete your account, we delete or cease using the associated credentials, and we cease storing content tied to that connection, as soon as reasonably practicable (and within any timeframe required by the relevant platform). If platform content stored by Rook is deleted or modified at the source platform, we will delete or modify our copy accordingly.
  • You must lawfully control connected channels. You represent that you have lawful authority to connect each account and to publish to each channel, and that you have any consent required to send messages to the recipients of those channels.

6. Subscription Plans, Fees, Auto-Renewal, Cancellation, and Refunds

6.1 Fees and billing

Paid plans (Pro and Studio) are billed in advance on a recurring basis through our payment processor, Stripe. By selecting a paid plan you authorize Rook (via Stripe) to charge your payment method the plan fee on each billing cycle until you cancel. We disclose the plan name, the price, the billing frequency, and the currency clearly and conspicuously before you are charged. We also disclose Rook's legal name (Obsidian Labs LLC), business address (732 S 6th St, Ste R, Las Vegas, NV 89101, USA), and country, and how to contact customer support, before you are prompted to provide payment information. Rook does not collect or store your payment card number; Stripe collects and processes all card and payment data directly (see Section 9 and the Privacy Policy).

6.2 Auto-renewal and express consent

Paid subscriptions automatically renew. Before you are charged, and in visual proximity to the enrollment control, we present the auto-renewal terms clearly and conspicuously, including the product description, the renewal frequency, the charge amount (or how it is determined), and how to cancel. You provide your express affirmative consent specifically to the automatic-renewal term as a separate, un-bundled action (we do not use pre-checked boxes). Any free trial or free-to-paid conversion is disclosed as part of this flow.

Unless and until you cancel, your subscription renews at the end of each billing period at the then-current price for your plan, and your payment method is charged automatically.

6.3 Acknowledgment, reminders, and change notices

After you enroll, we provide an acknowledgment you can retain that includes the auto-renewal terms, the cancellation policy, and instructions on how to cancel. Where required by applicable automatic-renewal law, we will also send:

  • annual renewal reminders, via the medium of the original transaction, with renewal details and cancellation instructions;
  • price-change notices in advance of the change (within the window required by law, generally 7–30 days beforehand);
  • for free trials longer than 31 days, notice before conversion to paid (generally 3–21 days before); and
  • for subscriptions of one year or longer, a renewal notice before renewal (generally 15–45 days before).

We retain records of your express affirmative consent to auto-renewal for the period required by applicable law.

6.4 Cancellation — easy, online, anytime

You may cancel a paid subscription at any time, online, without obstruction, through the Stripe Customer Portal accessible from your account settings. Cancellation is available in the same medium in which you enrolled. Cancellation takes effect at the end of the then-current paid term; you retain access to paid features until then, and you will not be charged for a subsequent term. We do not require you to call, chat, or take extra steps to cancel an online subscription.

6.5 Refunds

Except as required by applicable law (including non-waivable consumer-protection and automatic-renewal cancellation/refund rights), fees are non-refundable, and we do not provide refunds or credits for partial billing periods or unused features. This refund and cancellation policy is published here and made available through the Stripe checkout/billing flow so it is available before purchase. Nothing in this Section overrides any mandatory refund or cancellation right you have under applicable law.

6.6 Taxes

Listed fees are exclusive of taxes. You are responsible for all sales, use, value-added (VAT), goods-and-services (GST), and similar taxes arising from your subscription, excluding taxes based on Rook's net income. Where required, amounts payable to Rook will be grossed up so that Rook receives the stated fee net of such taxes.

6.7 Failed payments and plan limits

If a charge fails, we may retry, downgrade, suspend, or terminate the paid features of your account, after notice where required. Each plan has usage limits (such as the number of connected installs, monthly post volume, and per-day X posting limits). We enforce these limits server-side; exceeding a limit may require you to upgrade your plan.

7. Cookies

The Service uses a single strictly-necessary authentication/session cookie to keep you logged in. We do not use advertising or other tracking cookies, and our product analytics (Plausible) is cookieless. Because the session cookie is strictly necessary to provide the Service you have requested, no cookie-consent banner is required; we nonetheless disclose the cookie, its purpose, and its duration in our Privacy Policy. If we ever introduce non-essential cookies or trackers, we will obtain prior opt-in consent where required by law before doing so.

8. Your Content and the License You Grant Us

8.1 You own your content

As between you and Rook, you retain all ownership of, and all intellectual-property rights in, the content you submit to or publish through the Service — including the posts you compose (headline, attributes, image, accent) and any webhook payloads your systems send ("Your Content"). Rook claims no ownership of Your Content.

8.2 The limited license Rook needs to operate

You grant Rook a limited, non-exclusive, worldwide, royalty-free, non-sublicensable (except to our sub-processors acting on our behalf) license to host, store, copy, transmit, reformat, display, and process Your Content solely as necessary to operate, maintain, secure, and provide the Service to you — including formatting Your Content for, and transmitting it to, the Discord, X, and Telegram channels you direct us to publish to, and routing webhook drafts into your approval inbox. This license exists only to run the Service for you and ends when Your Content is deleted or when these Terms terminate, except for residual copies in routine backups and as required by law, and except that publication already completed to a third-party platform cannot be retracted by Rook (see Section 8.4). This license is not perpetual or irrevocable, and Rook does not use Your Content for any purpose other than providing the Service.

8.3 Your responsibilities for Your Content

You represent and warrant that you have all rights necessary to submit and publish Your Content and to grant the license above, and that Your Content and your use of the Service comply with these Terms, the AUP, and all applicable laws and third-party platform terms.

8.4 Publication is irreversible

Once a post is published to a third-party platform, that publication cannot be unwound by Rook. Edits and deletions are explicit actions you initiate (and may depend on the destination platform's capabilities); Rook does not silently retract published content.

9. Third-Party Platforms and Services

The Service depends on, and interoperates with, third-party platforms and vendors, including the platforms you publish to — Discord, X (Twitter), and Telegram — and service providers such as Stripe (billing and payment processing), Render (hosting and database), Cloudflare (edge/CDN/DNS), Resend (transactional email), and Sentry (error monitoring).

  • Your use of any third-party platform or service is governed by that third party's own terms and privacy policies, which are between you and that third party. When you connect Discord, X, or Telegram, you agree to comply with those platforms' applicable terms.
  • Rook does not control and is not responsible for third-party platforms or services, including their acts or omissions, availability, outages, rate limits, API or policy changes, or discontinuation. Rook does not warrant any third-party platform or service and is not liable for losses arising from them.
  • We maintain a list of the sub-processors we use to operate the Service; it is available in (or on request through) our Privacy Policy or sub-processor page, and we provide advance notice of changes where required. Stripe collects and processes all payment-card data directly; Rook never receives or stores card numbers.

10. No Endorsement; Not a Financial or Investment Service

Rook does not review, endorse, verify, vouch for, or attest to Your Content. Rook is a neutral publishing tool, not an attestation, verification, fact-checking, or endorsement service. The only attribution Rook applies is a plain "via Rook" footer on Free-tier posts; this footer does not signify that Rook has reviewed, approved, or verified the post. Paid tiers publish without any Rook mark.

Rook is not a financial adviser, investment adviser, broker, or any kind of financial-services provider. Some users operate trading or signal communities; Rook provides no investment, trading, financial, legal, tax, or other professional advice, makes no recommendation regarding any security, instrument, or transaction, and is not a party to any advice-for-payment arrangement between you and your audience. Nothing published through the Service is Rook's advice or recommendation. You are solely responsible for the content you publish and for any consequences of it.

11. User Responsibilities and Compliance

You are solely responsible for:

  • Rights in content — having all rights, licenses, and consents necessary to publish Your Content;
  • Lawful control of connected channels — lawfully owning or controlling each Discord, X, and Telegram account and channel you connect and publish to, and having any consent needed to message the recipients of those channels;
  • Your own legal compliance — your own jurisdictional, regulatory, licensing, tax, and consumer-protection compliance, including any rules applicable to your industry or to the messages you send. Rook publishes to channels you control, not to your individual end subscribers, so Rook structurally cannot and does not enforce per-jurisdiction or per-recipient visibility, and makes no representation that it can; and
  • Acceptable use — complying with the AUP (Section 12), including all applicable anti-spam laws (such as CAN-SPAM and CASL) as the sender/initiator of the messages you publish.

You acknowledge that you, not Rook, are the publisher and sender of Your Content.

12. Acceptable Use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. The AUP prohibits, among other things, illegal content and activity, intellectual-property infringement, spam and unlawful messaging, malware, harassment and abusive conduct, impersonation, security and resource abuse, and using the Service to violate or circumvent the terms, restrictions, or rate limits of any third-party platform. Violating the AUP is a material breach of these Terms and may result in removal of content, suspension, or termination under Section 15. We may report illegal activity to the appropriate authorities.

13. Copyright and DMCA Notice-and-Takedown

Rook respects intellectual-property rights and expects you to do the same. Because the Service hosts and re-publishes content that users supply, we maintain a notice-and-takedown process consistent with the U.S. Digital Millennium Copyright Act ("DMCA").

  • Reporting infringement. If you believe content on or published through the Service infringes your copyright, send a written notice containing the elements required by 17 U.S.C. § 512(c)(3) to our designated copyright agent at legal@postrook.com and, where a physical address is required, 732 S 6th St, Ste R, Las Vegas, NV 89101, USA. A valid notice must identify the copyrighted work, identify the allegedly infringing material with enough detail to locate it, provide your contact information, include a statement of good-faith belief that the use is not authorized, include a statement (under penalty of perjury) that the notice is accurate and that you are authorized to act, and bear your physical or electronic signature.
  • Our response. On receipt of a valid notice, we will expeditiously remove or disable access to the material we control.
  • Counter-notice. If you believe your material was removed in error, you may submit a counter-notice meeting the requirements of 17 U.S.C. § 512(g). Note that material removed from a third-party platform after publication may be subject to that platform's own process and may not be within Rook's control.
  • Repeat infringers. We have adopted and will reasonably implement a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers.

14. Intellectual Property

The Service, including all software, interfaces, designs, text, graphics, documentation, and the Rook name and logo, and all intellectual-property rights in them, are owned by Rook or its licensors. Subject to these Terms and your payment of applicable fees, Rook grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service during your subscription term, scoped to your selected plan. Rook reserves all rights not expressly granted.

You may not, and may not permit others to: (a) copy, modify, or create derivative works of the Service; (b) reverse engineer, decompile, or disassemble the Service, except to the extent applicable law prohibits this restriction; (c) sublicense, resell, rent, or lease the Service; (d) scrape, or use bots or automated means to access the Service except through documented interfaces; (e) circumvent usage, plan, or rate limits; or (f) access the Service to build a competing product or for competitive benchmarking.

15. Term, Suspension, and Termination

These Terms apply for as long as you have an account or use the Service.

  • Cancellation by you. You may cancel your subscription at any time as described in Section 6.4; the change takes effect at the end of the then-current paid term. You may close your account at any time.
  • Termination for breach. Either party may terminate for the other party's material breach that remains uncured 30 days after written notice. Rook may terminate or suspend your access for non-payment (after notice where required).
  • Immediate suspension or termination. Rook may suspend or terminate your access immediately, with notice where practicable, for genuine security, legal, or platform-integrity emergencies — including suspected illegal activity, a security threat, or an AUP violation that harms others, the Service, or the destination platforms. For inadvertent, non-emergency violations we will generally provide notice and an opportunity to cure before suspending.
  • Effect of termination. On termination, your right to access the Service ends. We will provide a reasonable window (generally 30–60 days) during which you may export Your Content, after which we may delete it (subject to routine backups and legal requirements). We will delete or cease using your connected-channel credentials as described in Section 5. Sections that by their nature should survive termination — including Sections 6 (accrued fees and taxes), 8.1, 10, 13, 14, 16, 17, 18, 19, 20, and 22 — survive.

16. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROOK EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY POST WILL BE SUCCESSFULLY DELIVERED TO ANY THIRD-PARTY PLATFORM.

ROOK MAKES NO WARRANTY REGARDING ANY THIRD-PARTY PLATFORM OR SERVICE. Some jurisdictions do not allow the exclusion of certain implied warranties, so some of the above exclusions may not apply to you; in that case, such warranties are limited to the minimum extent permitted by law.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(a) ROOK WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) ROOK'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID ROOK FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (ii) ONE HUNDRED U.S. DOLLARS ($100).

These limitations do not apply to liability that cannot be limited or excluded under applicable law, including liability arising from a party's gross negligence, recklessness, willful misconduct, or fraud, and do not limit any non-waivable statutory rights you may have as a consumer. The limitations in this Section apply to your indemnification obligations in Section 18 only as expressly stated there.

18. Indemnification

You will defend, indemnify, and hold harmless Rook and its officers, directors, employees, and agents from and against any third-party claims, demands, suits, or proceedings, and any resulting losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content, including its publication to any platform; (b) your use of the Service; (c) your breach of these Terms or the AUP; (d) your violation of any law or any third-party right (including intellectual-property, privacy, anti-spam, or platform-terms violations); or (e) your connected accounts or channels.

Rook will: promptly notify you of the claim; give you control of the defense and settlement (provided you may not settle any matter in a way that imposes liability or an admission on Rook without Rook's prior written consent); and reasonably cooperate at your expense. This indemnity is not subject to the liability cap in Section 17(b).

19. Governing Law and Venue

These Terms, and any dispute arising out of or relating to them or the Service, are governed by the laws of the State of Nevada, United States, without regard to its conflict-of-laws rules. Subject to Section 20, the state and federal courts located in Nevada will have exclusive jurisdiction and venue, and each party consents to personal jurisdiction there.

20. Dispute Resolution

20.1 Informal resolution first

Before filing any formal proceeding, you agree to first contact us at legal@postrook.com and attempt in good faith to resolve the dispute informally for at least 60 days after notice. Most disputes can be resolved this way.

20.2 Courts and class-action waiver

If the dispute is not resolved informally, it will be brought exclusively in the courts identified in Section 19. To the extent permitted by law, each party may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. The parties waive any right to a jury trial to the extent permitted by law.

21. Modifications to the Terms and the Service

We may modify these Terms or the Service from time to time. We will not make material changes effective without notice. For material changes to these Terms, we will provide advance notice (by email and/or in-app), state the effective date, and — where appropriate — ask you to affirmatively re-accept the updated Terms. Changes apply only going forward from their stated effective date. Where we rely on continued use as acceptance of non-material changes, we will give conspicuous notice. If you do not agree to a material change, you must stop using the Service before the change takes effect; your sole remedy is to cancel.

We may also modify, suspend, or discontinue features of the Service, and will use reasonable efforts to notify you of material changes that adversely affect your use.

22. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy, the AUP, any applicable DPA, and any order form or plan selection you accept, are the entire agreement between you and Rook regarding the Service and supersede all prior agreements and representations. If there is a conflict, the order of precedence is: an applicable order form/DPA, then these Terms, then the incorporated policies, unless a document expressly states otherwise.
  • Data processing. Our handling of personal data is described in the Privacy Policy. Where you use the Service to process personal data of your own end users such that Rook acts as your processor, a Data Processing Addendum governs that processing and is available on request; the Privacy Policy and any DPA identify our sub-processors.
  • Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be severed or reformed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. This severability provision is intended to preserve the remaining Terms, including any class-action waiver, if any single provision is held unenforceable.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, or to an affiliate. These Terms bind and benefit the parties' permitted successors and assigns.
  • Notices. We may provide notices to you by email to the address on your account or by in-app notice. You must send legal notices to Rook at legal@postrook.com and, where a physical address is required, to 732 S 6th St, Ste R, Las Vegas, NV 89101, USA.
  • Relationship. The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, or employment relationship.
  • Force majeure. Rook is not liable for any delay or failure to perform caused by events beyond its reasonable control, including third-party platform or vendor outages.
  • Export and sanctions. You represent that you are not located in, and will not use the Service in, any jurisdiction subject to applicable U.S. embargoes or sanctions, and that you are not a restricted party under applicable export-control or sanctions laws.

23. Contact